If you wish to update your personal details, change a payment date, request a settlement figure or arrange a vehicle collection you can self-serve using our MyBMW Finance facility here.
BMW Motorrad Financial Services is committed to providing products and service of the highest standard. If for any reason you feel we have not lived up to your expectations or you are not entirely satisfied with any aspect of our service please let us know here.
For matters that can’t be answered via MyBMW Finance, our Customer Support teams are working from home and are available to provide the support and service customers expect on 0370 5050 150 (8am–7pm Monday to Friday and 9am–5pm Saturday).
Calls are charged at the local rate, plus your phone company’s access charge.
You can also write to us at:
BMW Motorrad Financial Services
Adwick Park,
Manvers,
Rotherham,
S63 5NA
Email us at: customer.services@bmwfs.co.uk
We aim to respond within 48 hours.
| Monday 20th to Thursday 23rd December | 9.00am to 5.00pm |
| Friday 24th December | 9.00am to 12.30pm |
| Christmas Day | closed |
| Boxing Day | closed |
| Monday 27th December | closed |
| Tuesday 28th December | closed |
| Wednesday 29th December | 9.00am to 5.00pm |
| Thursday 30th December | 9.00am to 5.00pm |
| Friday 31st December | 9.00am to 12.30pm* |
| Saturday 1st January | closed |
| Sunday 2nd January | closed |
| Monday 3rd January | closed |