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Has BMW sent me a text to ‘activate a repayment plan’?

I’ve received a message asking me to reply to a text to ‘activate a repayment plan’ during this COVID-19 pandemic. Is this genuine?

It is not genuine. During the current COVID-19 emergency we have been made aware that criminals are sending fraudulent SMS text messages to large numbers of UK consumers encouraging them to reply. We strongly recommend that our customers do not respond to them.

BMW Financial Services will only ever send you an SMS text message to notify you that we have received a communication from you, such as an online form, email or voicemail. We will never request that you respond to a text message regarding your finance agreement. For customers experiencing financial difficulties due to COVID-19 who have contacted us and are awaiting a response, our team of expert advisors will contact you individually by telephone to discuss your circumstances and explain your options.  

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